Georgia Community Action Association

Privacy Act Rights

GCAA follows the privacy requirements of the Privacy Act, which protects your personal information that we maintain in what is called a system of records. A system of records is a file, database, or program from which personal information is retrieved by name or other personal identifier. In other words, the Privacy Act applies when we use your personal information to know who you are and to interact with you – such as when you provide information to request a product or service, register on usps.com, or submit an inquiry or complaint. The Privacy Act provides comprehensive protections for your personal information. This includes how information is collected, used, disclosed, stored, and discarded.

When we collect and maintain personal information from you offline, a Privacy Act notice will be provided. The following is your Privacy Act notice for personal information collected online:

Privacy Act notice: Your information will be used to provide you requested products, services, or information. Collection is authorized by 39 USC 401, 403, & 404. Providing the information is voluntary, but if not provided, we may not process your transaction. We do not disclose your information to third parties without your consent, except to facilitate the transaction, to act on your behalf or request, or as legally required. This includes the following limited circumstances: to a congressional office on your behalf; to financial entities regarding financial transaction issues; to a GCAA auditor; to entities, including law enforcement, as required by law or in legal proceedings; to domestic and international customs relating to outgoing international mail pursuant to federal law and agreements; and to contractors and other entities aiding us to fulfill the service (service providers).

Information Collected from Emails and Online Forms

Many of our programs and websites allow you to send us an email. We will use the information you provide to respond to your inquiry, provide information, or to fill your order for postal products and services in which you have expressed an interest.

Remember that email may not necessarily be secure against interception. If your email communication is very sensitive, or includes information such as your bank account, charge card, or social security number, you should send it by mail unless the Web site indicates the particular site is secured.

Information Collected and Stored Automatically

We automatically collect certain information about your visit to our Web site. We limit the data collected to meet specific business needs and to fully protect your privacy. We thus may know what path(s) you took on gacaa.org, but we don’t know who you are. Except for authorized law enforcement investigations, we do not use this information to identify you personally without your express consent.

We automatically collect and store the following information about your visit:

General log information—Internet domain (for example, "xcompany.com" or "yourschool.edu"); Internet Protocol (IP) address; operating system; the browser used to access our Web site; the date and time you access our site; and the pages that you visited. We use the information to help us make gacaa.org more useful to visitors. We use it to learn about how locations on our site are being used, what information is of most and least interest, and to ensure gacaa.org can interface with the types of technology our visitors use. We also use the information to tell us of any possible site performance problems.
Referral and statistical information where we have links to or from gacaa.org. Such data may include aggregate data such as the number of click-throughs that occurred. It may also include specific data, such as whether you are a repeat visitor. We collect this information to know which links and banners are effective. This explains what information is collected automatically.

Choice

GCAA believes in permission-based marketing. We do not sell, rent, or otherwise provide your personal information to outside marketers. You will only receive marketing about products and services of the GCAA organization or its partners.

If you are a consumer, we use an opt-in standard. If you have provided personal information to register for or purchase a product or service, we will not use that information to contact you in the future about another product or service unless you have provided express consent.
If you are a business, we use an opt-out standard. We assume you are interested in other products and services that could aid you in your business, and so we will provide information to you unless you tell us you do not want to receive it.

Service Providers

GCAA enters into relationships with service providers in order to provide the highest quality product or service. Service providers may include an entity that provides assistance for the program, such as a provider of advertising services; or a partner for the program. GCAA holds service providers to the same rigorous standards of privacy that apply to the GCAA Web site, including being made subject to the Privacy Act and GCAA privacy policies. Service providers that have access to personal information are also subject to security review.

Access

If you have provided personal information to us, you may request to review the information that we have maintained. Please contact the program office that provided you the product or service, the office that handled your inquiry, or the privacy office at the addresses below. We will correct or delete any inaccurate information upon your request.

Inquiries

We would like to hear from you if you have any questions or complaints regarding our privacy policy or use of your information.

Please contact us at privacy@gacaa.org, or mail us at:

1000 MAIN STREET
FOREST PARK, GEORGIA 30298-1808
PHONE: 404.361.4442
FAX: 404.361.5959

We will investigate and respond to your inquiry. Your inquiry will be treated confidentially and will be protected under the Privacy Act.